Endress+Hauser · Sensors & Field Instruments
Endress+Hauser PROMAG-500 repair
Get the Endress+Hauser PROMAG-500 repaired rather than replaced. It is matched to an engineer who works on Endress+Hauser field instruments, and the cost is confirmed before work starts.
Cost confirmed before any work starts · Warranty of 30 days to 6 months
At a glance
The Endress+Hauser PROMAG-500
- Manufacturer
- Endress+Hauser
- Model / part number
- PROMAG-500
- Also searched as
- PROMAG500 · PROMAG 500
- Description
- Electromagnetic flow meter
- Category
- Sensors & Field Instruments
- Service
- Diagnosis and component-level repair, onsite or ship-in
- Warranty
- 30 days to 6 months, confirmed before work starts
Endress+Hauser makes process instrumentation: flow, level, pressure and temperature measurement, liquid analysis, and the transmitters, displays and electronics modules that go with them.
Common faults
What usually fails on a unit like the PROMAG-500
Field instruments fail in their electronics, sensor element or housing, and the reading has to be right after repair. Transmitters, analysers, detectors and their electronic modules can be repaired and checked against a reference.
No output or fixed output
Failed electronics module, power supply or loop interface.
Drift and wrong readings
Ageing sensor elements, contamination or damaged input circuits.
Moisture ingress
Water in the housing or terminal box, especially through the monsoon.
Display and communication faults
Dead local displays and HART or fieldbus communication errors.
Detector faults
Gas, flame and metal detectors failing self-test or giving false alarms.
First checks
What to check before calling an engineer
Isolate and lock out the supply, and wait for stored energy to discharge, before opening anything.
Safe for plant staff
- Check the loop supply and wiring.
- Note the reading against a known value, if one is available.
- Check housings and cable glands for water.
Leave to a specialist
- Repair and calibration of electronics.
- Work in hazardous areas.
- Changing ranges and configuration.
Getting it fixed
How to get the PROMAG-500 repaired
What to send with it
- The instrument or its electronics module.
- Its tag, range and configuration if known.
- The process it measures.
Onsite or ship-in
Technicians work onsite from our Hyderabad base and travel to plants across India; anything that can be removed can also be sent to MachineryFix from anywhere in the country.
Warranty. Repairs carry a warranty of 30 days to 6 months, depending on the item and the repair; the exact term is confirmed before work starts.
FAQ
PROMAG-500 repair questions
Is the Endress+Hauser PROMAG-500 calibrated after repair?+
Its output is checked against a reference over its range. A formal calibration certificate can be arranged where the plant needs one.
Does the Endress+Hauser PROMAG-500 have to be sent in, or can an engineer come to the plant?+
Either. An engineer can diagnose it in place and repair it there or take it away, or the unit can be sent to MachineryFix from anywhere in India. The diagnosis and repair cost are confirmed before any work starts.
Is MachineryFix connected to Endress+Hauser?+
No. Endress+Hauser and the model name are used only to identify the equipment. MachineryFix is an independent repair service and is not affiliated with or endorsed by Endress+Hauser.
Same manufacturer
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Endress+Hauser and PROMAG-500 are named only to identify the equipment. MachineryFix is not affiliated with or endorsed by Endress+Hauser.
PROMAG-500 down?
Send the fault and what the machine was doing. We'll match an engineer who works on it.