Sartorius · Analytical & Lab Instruments
Sartorius MA100/MA50 repair
Get the Sartorius MA100/MA50 repaired rather than replaced. It is matched to an engineer who works on Sartorius analytical instruments, and the cost is confirmed before work starts.
Cost confirmed before any work starts · Warranty of 30 days to 6 months
At a glance
The Sartorius MA100/MA50
- Manufacturer
- Sartorius
- Model / part number
- MA100/MA50
- Also searched as
- MA100MA50 · MA100 MA50
- Description
- Printer, moisture analyser model with
- Category
- Analytical & Lab Instruments
- Service
- Diagnosis and component-level repair, onsite or ship-in
- Warranty
- 30 days to 6 months, confirmed before work starts
Sartorius equipment in this catalog is listed by model or part number. Send the model from the nameplate and the fault, and it will be matched to an engineer who works on that kind of unit.
Common faults
What usually fails on a unit like the MA100/MA50
Analytical and laboratory instruments are complex, but the faults that stop them are often in a single board, power supply, pump or detector module. Repairing that module keeps the instrument and its validated methods in service.
Board and power supply failures
Failed power supplies, control boards and interface boards stop the instrument or its software connection.
Detector faults
Lamp, detector board or signal chain faults that cause noise, drift or loss of signal.
Pump and fluidics faults
Pump drive boards, valves and sensors on chromatography and dosing systems.
Communication loss
The instrument stops talking to its controlling PC or software.
Temperature control faults
Oven, column and sample-chamber heaters and their controllers.
First checks
What to check before calling an engineer
Isolate and lock out the supply, and wait for stored energy to discharge, before opening anything.
Safe for plant staff
- Record error messages and log files from the software.
- Check consumables such as lamps, seals and filters first.
- Note which module the software reports as faulty.
Leave to a specialist
- Board-level repair of instrument modules.
- Performance checks after repair.
- Any work that affects method validation.
Getting it fixed
How to get the MA100/MA50 repaired
What to send with it
- The failed module or board, or the instrument if the fault can't be isolated.
- The error message or log.
- The instrument model and software version.
Onsite or ship-in
Technicians work onsite from our Hyderabad base and travel to plants across India; anything that can be removed can also be sent to MachineryFix from anywhere in the country.
Warranty. Repairs carry a warranty of 30 days to 6 months, depending on the item and the repair; the exact term is confirmed before work starts.
FAQ
MA100/MA50 repair questions
Can just one module of the Sartorius MA100/MA50 be repaired?+
Yes. Where the software or diagnostics point to one board or module, that part alone can be sent, repaired and refitted.
Does the Sartorius MA100/MA50 have to be sent in, or can an engineer come to the plant?+
Either. An engineer can diagnose it in place and repair it there or take it away, or the unit can be sent to MachineryFix from anywhere in India. The diagnosis and repair cost are confirmed before any work starts.
Is MachineryFix connected to Sartorius?+
No. Sartorius and the model name are used only to identify the equipment. MachineryFix is an independent repair service and is not affiliated with or endorsed by Sartorius.
Same manufacturer
Other Sartorius Analytical & Lab Instruments
Other manufacturers
Analytical & Lab Instruments from other makers
Sartorius and MA100/MA50 are named only to identify the equipment. MachineryFix is not affiliated with or endorsed by Sartorius.
MA100/MA50 down?
Send the fault and what the machine was doing. We'll match an engineer who works on it.