Allen-Bradley · Encoders & Resolvers
Allen-Bradley KINETIX 350 repair
Component-level repair for the Allen-Bradley KINETIX 350 (servo amplifier drive), onsite or sent in from anywhere in India. The diagnosis and repair cost are confirmed before any work starts.
Cost confirmed before any work starts · Warranty of 30 days to 6 months
At a glance
The Allen-Bradley KINETIX 350
- Manufacturer
- Allen-Bradley
- Model / part number
- KINETIX 350
- Also searched as
- KINETIX350
- Description
- Servo amplifier drive
- Category
- Encoders & Resolvers
- Service
- Diagnosis and component-level repair, onsite or ship-in
- Warranty
- 30 days to 6 months, confirmed before work starts
Allen-Bradley is Rockwell Automation's brand for PLCs, drives, operator panels and motion control. ControlLogix, CompactLogix, SLC 500 and PLC-5 controllers, PowerFlex drives and PanelView terminals are widely installed in Indian plants, including many older systems that are no longer sold.
Common faults
What usually fails on a unit like the KINETIX 350
Encoders and resolvers tell the drive where the motor and axis are. A fault shows up as feedback alarms, position errors or a motor that won't run. Many encoders can be repaired; all need checking for correct signals and alignment.
Signal loss or noise
Damaged cables, contaminated discs or failing electronics cause intermittent feedback alarms.
Bearing and shaft wear
Worn encoder bearings cause signal jitter and eventually mechanical failure.
Contamination
Oil, coolant or dust on the code disc gives counting errors and lost position.
Absolute encoder data errors
Battery or memory faults on absolute encoders lose the stored position.
Connector damage
Bent pins and corroded connectors, common where cables are flexed or exposed.
Amplifier
Amplifiers are tested on a load after repair, with the output checked across its range.
First checks
What to check before calling an engineer
Isolate and lock out the supply, and wait for stored energy to discharge, before opening anything.
Safe for plant staff
- Check the encoder cable and connectors along their full length.
- Note the exact feedback alarm from the drive.
- Check for oil or coolant ingress at the encoder housing.
Leave to a specialist
- Opening the encoder or cleaning the code disc.
- Aligning an encoder to a motor rotor.
- Re-referencing an absolute encoder.
Getting it fixed
How to get the KINETIX 350 repaired
What to send with it
- The encoder, and the motor if the encoder is built into it.
- The drive alarm and the drive model it connects to.
- Whether the fault is constant or intermittent.
Onsite or ship-in
Technicians work onsite from our Hyderabad base and travel to plants across India; anything that can be removed can also be sent to MachineryFix from anywhere in the country.
Warranty. Repairs carry a warranty of 30 days to 6 months, depending on the item and the repair; the exact term is confirmed before work starts.
FAQ
KINETIX 350 repair questions
Does the Allen-Bradley KINETIX 350 need to be aligned after repair?+
If it mounts on a servo motor, yes: it has to be aligned to the rotor so the drive commutates correctly. That is part of the repair when the motor is sent too.
Does the Allen-Bradley KINETIX 350 have to be sent in, or can an engineer come to the plant?+
Either. An engineer can diagnose it in place and repair it there or take it away, or the unit can be sent to MachineryFix from anywhere in India. The diagnosis and repair cost are confirmed before any work starts.
Is MachineryFix connected to Allen-Bradley?+
No. Allen-Bradley and the model name are used only to identify the equipment. MachineryFix is an independent repair service and is not affiliated with or endorsed by Allen-Bradley.
Same manufacturer
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Other manufacturers
Encoders & Resolvers from other makers
Allen-Bradley and KINETIX 350 are named only to identify the equipment. MachineryFix is not affiliated with or endorsed by Allen-Bradley.
KINETIX 350 down?
Send the fault and what the machine was doing. We'll match an engineer who works on it.