Aten · DCS & Control Systems
Aten USB PS/2 repair
Get the Aten USB PS/2 repaired rather than replaced. It is matched to an engineer who works on Aten control system modules, and the cost is confirmed before work starts.
Cost confirmed before any work starts · Warranty of 30 days to 6 months
At a glance
The Aten USB PS/2
- Manufacturer
- Aten
- Model / part number
- USB PS/2
- Also searched as
- USBPS2 · USB PS 2
- Description
- Switch, master view TM MAX 8 port KVM model CS-1758
- Category
- DCS & Control Systems
- Service
- Diagnosis and component-level repair, onsite or ship-in
- Warranty
- 30 days to 6 months, confirmed before work starts
Aten equipment in this catalog is listed by model or part number. Send the model from the nameplate and the fault, and it will be matched to an engineer who works on that kind of unit.
Common faults
What usually fails on a unit like the USB PS/2
DCS hardware is built for long service, so plants often keep a system running well past the maker's support period. Controllers, I/O cards, power supplies and communication modules can be repaired and tested so the system stays as it is.
I/O card channel failures
Analog and digital channels damaged by field surges, earth faults or water ingress in junction boxes.
Power supply degradation
Ageing supplies cause noisy readings, card resets or redundancy alarms long before they fail outright.
Controller and processor faults
Controller failovers, memory errors or a redundant controller that won't synchronise.
Communication and network modules
Bus or network faults between controllers, I/O and operator stations.
Connector and backplane wear
Intermittent faults from oxidised connectors and backplanes, common in humid or dusty control rooms.
Processor board
Processor boards hold firmware and often configuration. The repair works around the memory where possible; send any backup you have, and note the firmware version if the system shows it.
First checks
What to check before calling an engineer
Isolate and lock out the supply, and wait for stored energy to discharge, before opening anything.
Safe for plant staff
- Record the system diagnostic messages and which card or channel is affected.
- Check whether the fault moves when redundant modules are switched over.
- Check cabinet temperature and fans.
Leave to a specialist
- Removing or inserting cards on a running system.
- Controller configuration, firmware and redundancy work.
- Any change that affects a running process.
Getting it fixed
How to get the USB PS/2 repaired
What to send with it
- The failed card or module with its slot and node noted.
- The system's diagnostic message or a screenshot.
- Whether the card is part of a redundant pair.
Onsite or ship-in
Technicians work onsite from our Hyderabad base and travel to plants across India; anything that can be removed can also be sent to MachineryFix from anywhere in the country.
Warranty. Repairs carry a warranty of 30 days to 6 months, depending on the item and the repair; the exact term is confirmed before work starts.
FAQ
USB PS/2 repair questions
Can the Aten USB PS/2 be repaired after the maker has ended support?+
In most cases. Repairing the existing cards keeps the system and its configuration unchanged, which is far less disruptive than a migration.
Does the Aten USB PS/2 have to be sent in, or can an engineer come to the plant?+
Either. An engineer can diagnose it in place and repair it there or take it away, or the unit can be sent to MachineryFix from anywhere in India. The diagnosis and repair cost are confirmed before any work starts.
Is MachineryFix connected to Aten?+
No. Aten and the model name are used only to identify the equipment. MachineryFix is an independent repair service and is not affiliated with or endorsed by Aten.
Other manufacturers
DCS & Control Systems from other makers
Aten and USB PS/2 are named only to identify the equipment. MachineryFix is not affiliated with or endorsed by Aten.
USB PS/2 down?
Send the fault and what the machine was doing. We'll match an engineer who works on it.